Dear customers!

The confidential handling of your data is of particular concern to us. After all, we want you to feel safe in our online store. We therefore endeavor to make our online store as secure as possible.

We undertake to comply with the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act and assure you that we have taken sufficient administrative and technical measures to ensure data security and to ensure that the data is used properly and is not accessible to unauthorized persons.

Below you will find more detailed information about what data we collect and how and for what purposes this data is used.

Who are we?

For the purposes of data protection regulations, the data controller responsible for your data is J.A.N. Promotion GmbHSchottenfeldgasse 65 / 9, 1070 Vienna, e-mail:
info@jan-promotion.at
Company register no.: FN351297p (Commercial Court Vienna). References to “we”, “our” or “us” in this privacy policy refer to the J.A.N. Promotion GmbH.

What information do we collect?

In general, we only collect your personal data (in particular name, address, e-mail address, telephone number) if this is necessary. If you visit our online store without placing an order and without registering for our e-mail newsletter, you can do so without disclosing your identity.

When you access our online store, your IP address, date, time and the pages visited are only stored for statistical purposes.

If you wish to place an order in our online store or by telephone, we will ask you for your name, your address, any different delivery address, your e-mail address and your telephone number. We need your name, address and delivery address in order to be able to send the ordered goods to you. When you place an order in the online store, we also need your e-mail address so that we can contact you. We will send you an order confirmation to this e-mail address. We can also send you other, also legally relevant declarations (e.g. delivery dates) by e-mail. The declarations are deemed to have been received if you can retrieve them under normal circumstances. We also need your telephone number to process your order properly and quickly. It may therefore be necessary to contact you by telephone if there are any queries in connection with your order. We will not use your telephone number for advertising calls.

Cookies and analysis tools

When you visit our website, we do not collect any personal data other than the IP address of the device from which you are accessing our website. However, we do use various analysis tools, which only serve to determine the traffic on our website or to make it easier for you to use. However, it is not possible for us or third parties to draw any conclusions about you personally. We will go into this in more detail below:

CookiesCookies are pieces of information that are stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on our website, pages visited, preferred languages and other web traffic data. Together with our service providers, we use this information for security purposes, to facilitate online navigation, to display information more effectively, to customize your experience when using our website and to analyze user activity in other ways. We may recognize your computer to support your use of our website. We also collect statistical data about the use of our website in order to continually improve its design and functionality, to understand how it is used and to help us answer questions. Cookies also allow us to determine which of our advertisements or offers appeal to you the most and enable us to display them.

If you wish to opt out of data collection via cookies when using your customer profile or our website, most browsers provide a simple option that allows you to automatically reject cookies or gives you the choice of rejecting or accepting the transfer of one or more cookies from a particular website to your computer. You can find out more at http://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept these cookies, you may experience some inconvenience when using our website. For example, we may not be able to recognize your computer. Then you would have to log in every time you visit.

We process user data using cookies on the legal basis of our legitimate interests, in particular in advertising and market communication. We use cookies to be able to draw conclusions about user behavior on our websites, which in turn serves to continuously improve our offer. All of this serves to exercise our fundamental right to freedom of opinion and information, but also to protect our legitimate economic interests. In contrast, we consider there to be hardly any impairment of our users’ interests. In this context, only the IP address of our users is processed, which in reality only allows conclusions to be drawn about the device used, but not necessarily about the person of the user. Overall, we are therefore of the opinion that the setting of cookies on our websites primarily benefits our users without unduly interfering with their interests.

Nevertheless, we do not want to impose anything on our users. For this reason, we have also provided the option of using our website without cookies (see the corresponding cookie consent tool that appears when you visit our website).

As a result, we therefore use the following cookies on our websites on the legal basis of our legitimate interests, if necessary in combination with the consent obtained from our users.

The following cookies are used on the websites

Google Analytics

In order to be able to use Google Analytics in compliance with data protection regulations, additional settings have been made so that Google Analytics deletes the last part of the IP addresses of the platform (“anonymize IP”). The information generated using cookies is usually transferred to a Google server in the USA and stored there. The IP address is already shortened by the last three digits beforehand (anonymize IP), so Google is not able to clearly assign the IP address based on the transmitted IP alone.

By using this platform, the user agrees to the processing of the data collected about him by Google in the manner described above and for the purpose stated above. The user can prevent the storage of cookies by setting his browser software accordingly and also prevent the collection of data generated by the cookie and related to the use of the website (including the IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com. Users can find more information on terms of use and data protection here or here.

The following cookies come from Google Analytics:

_gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. It enables users to differentiate.

_ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. It enables users to be distinguished _gat: It enables the request rate to be restricted.

__utma: Collects data on how often a user has visited a website, as well as data for the first and last visit.

__utmb: Registers a timestamp with the exact time at which the user accesses the website in order to calculate the duration of a website visit.

__utmc: Registers a timestamp with the exact time at which the user leaves the website to calculate the duration of a website visit

__utmt: Used to throttle the speed of requests to servers.

__utmz: Collects data on where the user came from, which search engine was used, which link was clicked and which search terms were used.

Truendo

_truendo-tcf-v2: This cookie is used to save your privacy settings. In this way, the data protection management software on this website can correctly configure data protection-relevant functions.

_truendo_*: This cookie is used to save your privacy settings. In this way, the data protection management software on this website can correctly configure data protection-relevant functions.

_truendo-tcf-v2-glo: This cookie is used to save your privacy settings. In this way, the data protection management software on this website can correctly configure data protection-relevant functions.

Website Operations

_phpsessid: This cookie is used to protect this website from various forms of attack.

Social plugins

Our website uses so-called social plugins (“plugins”) of the social network Facebook, which is operated by Meta Platforms, Inc, 1 Meta Way Menlo Park California 94025 (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social plugin from Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information: http://www.facebook.com/policy.php If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser by installing a corresponding blocker.

Furthermore, functions of the Instagram service may be integrated on our website. These functions are offered by Meta Platforms, Inc, 1 Meta Way Menlo Park California 94025 (“Instragram”). If you are logged into your Instagram account, you can link the content of our website to your Instagram profile by clicking on the Instagram button, which may allow Instagram to associate your visit to our pages with your user account. If you do not want Instagram to assign the data collected via our website directly to your Instagram profile, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser by installing a corresponding blocker. You can also completely prevent the Instagram plugins from loading with add-ons for your browser by installing a corresponding blocker.

Plugins from the YouTube website may also be used on our website. The operator of the site is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (“YouTube”). As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. This informs the YouTube server that you have visited our website. If necessary, please log out of your YouTube account to prevent YouTube from associating your visit to our website with your personal profile. You can also completely prevent the YouTube plugins from loading with add-ons for your browser by installing an appropriate blocker.

Chat Tool

For the chat on our website, we use the tool “Anychat” from the provider AnyChat LLC 1603 Capitol Avenue, Suite 413 #3949, Cheyenne, Wyoming 82001, USA. We refer to their data protection information, available at

https://anychat.one/privacy-policy

Source of the data

As a rule, you have provided us with your data yourself. In the few cases where we have collected this data ourselves, it comes from a reliable source that we have verified as being authorized to collect and transmit the data. Your data may also originate from a publicly accessible database.

You naturally have a right to information and can ask us at any time where the data we process about you comes from.

How do we use your data?

We use the personal data you provide exclusively for legitimate purposes. The data is processed primarily for the purpose of processing the contract between you and us. Furthermore, the data may also be processed to fulfill legal obligations.

Your data will also be processed for advertising and marketing purposes to inform you about the goods we offer, new deliveries, special offers and promotions. For this purpose, you can also subscribe to our e-mail newsletter free of charge and without obligation, regardless of whether you place an order. Cancellation is possible at any time.

Legal basis

We process your data on one or more of the following legal bases. Not all of them necessarily apply to you personally.

• Because it is necessary for the fulfillment of the contract concluded between us or also for the preparation of the processing, i.e. for the implementation of pre-contractual measures.

• Your consent (please note that you can withdraw your consent at any time, more on this below).

• Because it is necessary for the fulfillment of legal obligations to which we are subject. This applies in particular to retention obligations under tax law.

• Because the processing of your data is necessary to protect our legitimate interests. The implementation of market communication and advertising is also considered a legitimate interest.

• Because it is necessary for the realization of our legitimate interest in connection with the administration, operation and optimization of the website.

• Because it is necessary for the realization of our legitimate interest in connection with quality control and business planning.

• Because we need it to enforce our legal claims (debt collection, etc.).

With whom do we share your information?

In order to fulfill our contract, we must also pass on your contact details to suppliers and forwarders. We will agree with you which data this is and to whom it will be passed on, or it will be based on the agreement concluded with you.

During processing, we also make use of the support of our processors, who carry out data processing for us in accordance with our specifications and instructions or are required for order processing. These are primarily our IT advisors, our auditors and tax consultants and our lawyers.

We may also transfer and disclose information to third parties to comply with a legal obligation, for example, if we believe in good faith that we are required to do so by law; in response to a lawful request by public authorities conducting an investigation, including to comply with law enforcement requests; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop an action that we believe may or may in fact be unlawful, unethical or legally defamatory; to protect our rights, property or the safety of our Services, third parties, visitors accessing our Services or the public, as determined solely in our discretion.

Cross-border transfers

Our services are generally provided from Austria and your data will also be stored in Austria. However, we may have to pass on information to contractual partners who are not based in Austria. Data may then be stored and processed in that country. Your data may also be transferred or stored outside the European Economic Area (EEA) in countries where data protection standards may not meet the standards that apply within the EEA. In this case, we will comply with all relevant data protection laws. Our standard practice when transferring personal data outside the EEA is to use standard contractual clauses approved by the European Commission.

Your rights

As mentioned above, we attach great importance to the proper, transparent and, above all, confidential handling of your data. We would therefore like to inform you of your rights below:

Information or correction

You can request information at any time about which of your data we have processed and/or stored and that this data is corrected if necessary.

We will respond to all your requests in accordance with our legal obligations. In order to process such requests, we may need additional information from you, such as a copy of your ID or details of the advertised position. We will comply with justified requests for information and/or correction within the statutory period of no more than one month.

Right to erasure

You also have the right to have your data deleted if

• the data are no longer necessary for the purposes for which they were collected or otherwise processed;

• you have withdrawn your consent to the data processing or have objected to the processing (unless there is another legal basis for the processing):

• your data has been processed unlawfully;

• the deletion of your data is necessary to fulfill a legal obligation;

• or if the data was collected from a child (i.e. a person under the age of 16) in connection with information society services.

You can submit a request for erasure using the contact details below. We will comply with justified requests for deletion within the statutory period of no more than one month.

Right to restriction

You have the right to demand the restriction of the processing of your data. You can submit restriction requests using our contact details below. We will comply with justified requests within the statutory period.

Objection to the processing

You have the right to object at any time to the processing of your data, which is carried out in the public interest or to protect important interests on our part. The same applies in the event that personal data is processed for the purposes of direct marketing or profiling. If you object, your data will no longer be processed for these purposes and will be deleted. You can object at any time using the contact details below.

Right to transfer

You have the right to portability of your data, in that we will provide it to you in a structured, commonly used, machine-readable format so that you can transmit it to another client without hindrance. If possible and if requested by you, we will also transfer your data directly to the client named by you.

Right of withdrawal

You have the option of withdrawing your consent to data processing at any time without this having any negative consequences for you. You can exercise your right of withdrawal via our contact details below.

Possibility of complaint

If you believe that you have discovered violations of data protection regulations, we suggest that you contact us in the first instance so that we can check this and take remedial action if necessary. However, you also have the right to lodge a complaint. The contact details of the competent authority are Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, e-mail: dsb@dsb.gv.at

Exercising your rights

We ask you to clearly state in your request what information you have provided or wish to correct, whether you want the information provided to us to be blocked in our database or what other restrictions you wish to impose on us regarding the use of the information you have provided. For your protection, we only process requests for information associated with the e-mail address you use to submit the request. We may need to verify your identity before complying with your request.

Please also note that we may need to retain certain information for document management or legal purposes and/or to complete transactions that began prior to the requested change or deletion. There may also be residual information that remains in our databases and other records and cannot be removed.

Security

We strive to provide appropriate organizational, technical and administrative security measures to protect information within our organization. Unfortunately, the security of data transmission or a storage system can never be 100% guaranteed. If you have reason to believe that your interaction with us is no longer secure, please inform us of the problem immediately. The sooner you let us know, the less damage we can cause.

Retention or deletion period

We will retain data that we have received from you for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is legally permissible or required.

We therefore primarily store your data for the duration of the processing of your order and for the usual duration of the processing of any queries and complaints.

As a rule, we adhere to the following deletion concept:

On the basis of the above-mentioned legal bases, your data will generally be processed for 40 months after delivery (i.e. 36 months for possible contractual claims for damages plus a maximum of four months for service of process) and then deleted (at least the personal reference). Thereafter, personal data processing of any invoice data will continue until the end of the statutory retention period (currently 7 years in principle).

Minors

Our offer is not aimed at persons under the age of sixteen and we ask that these persons do not provide us with any information.

Links

This Privacy Policy does not apply to, and we are not responsible for, the privacy, information or other practices of third parties. This also includes third parties who operate sites or services to which the services are linked. The inclusion of any link on our website does not imply endorsement of the linked site or service by us or our affiliates, nor does it imply any affiliation with that third party.

Please note that we are not responsible for the collection, use or disclosure policies and practices (including privacy practices) of other organizations, such as other app developers, app providers, social media platform providers, operating system providers or Wi-Fi providers. Similarly, we are not responsible for any information you disclose to other organizations through or in connection with our software applications or social media pages.

Updates to this guideline

We may change this privacy policy. Please refer to the “Last updated on” legend at the bottom of the page. Any changes to this Privacy Policy will become effective as soon as we post the revised Privacy Policy on the Services. By providing us with information following these changes, you accept the revised Privacy Policy.

Contact options

You can get in touch with us via our contact form or using the following contact details.

e-mailinfo@jan-promotion.at

Postal addressJ.A.N. Promotion GmbH Schottenfeldgasse 65 / 9, 1070 Vienna

Last updated 10/21/2023